Posts Tagged ‘missing’

Fido Fail… Where is that email invoice notification?

Friday, May 26th, 2017

So, my fears of paperless billing have struck again. My Fido email invoice notification did not come in last week. I only happened to realize this while processing my BC Hydro (hard copy) invoice.

No, it’s not in my SPAM folder, nor is it in my trash. The Fido customer website seems to have had a major update, so I’m betting it is related.

I hope not too many people get burned by this one!

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Posted in annoying, canadian, cellphone, Uncategorized | 1 Comment »

WordPress Missing Gallery Slideshow Option?

Sunday, January 26th, 2014

Today I am working on a simple WordPress based website for a small school. On this particular site, a slideshow will be required. If  you Google for “WordPress slideshow” you will find a few links on the various WordPress websites and user forums regarding the built-in slide show tools.

Well, that’s misleading.

It took far too long for me to figure out that self-hosted WordPress does NOT include a slideshow option for image galleries. Slideshows are available to those who use a WordPress hosted site. So, for those of us who host on 3rd party web hosts (or on your own VPS, perhaps), you need to use a plugin (still).

I have used NextGen Gallery in the past, and it still is one of the most popular image gallery managers for WordPress, so it looks like I will be using it again.

And for your reference, here, is a list of features that are different between the “.com” and “.org” WordPress systems.

 

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Posted in blog, WordPress | No Comments »

Burned by Fido Voicemail Automatic Delete

Monday, May 28th, 2012

I recently went overseas for a couple weeks vacation. To avoid the $2/min (?!) roaming fees, and to stay in psychological vacation mode,  I avoided replying to  voice-mails (and almost all emails). Besides, with the time difference, it would have been very difficult to return calls during North American business hours.

I did periodically check for messages if I found a WiFi on which the 3CXPhone VOIP app on my iPhone was able to successfully make outgoing SIP calls (a lot of public WiFi connections are limited to basic web browsing or throttle a user to too low a speed).

Now, finally getting to today’s topic. I’ve been burned by automatic voice message deletes by Fido. There was at least one voice mail to which I intended to respond when I returned to Vancouver. However, that message has been lost.

Here are the storage rules for the current Fido webpage for “Enhanced” voicemail:

New messages: 10 days from the day you received the message. (After this period, it will be automatically deleted).
Saved messages: 10 days from the day you first saved the message. (After this period, it can’t be saved again).

So… if you leave town for a working week (5 days) plus the two surrounding weekends (2+2 days), you can barely avoid losing a voicemail to the auto-delete if you check as soon as you get home. Isn’t this rather inadequate on Fido’s part? How much storage space do a few voicemails really consume in a world where storage prices have dropped 40% year over year for, well, years?

I hate to say bad things about Fido since I’m on a very good contract with them for my voice and data, and I’m generally satisfied.

There was a time when I considered 3rd party voicemail to save a few dollars per month, but before I could pull the trigger on that, Fido removed free call forwarding from their contract accounts!

The moral of this post? If you use Fido cellphone service, check your voicemail when you travel,  and write down the relevant call-return information!

P.S. If you left me a voicemail while I was out of town, and I haven’t responded, the above is the reason why. Fido simply deleted your voicemail to me.

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Posted in annoying, cellphone, travel | No Comments »