Archive for the ‘annoying’ Category

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Canada.com Email is Shutting Down… it’s a good time to move to a vanity domain.

Tuesday, November 30th, 2010

I was mildly surprised when a relative mentioned to me that her free Canada.com email address was being shut down.  She’s had that email address for years – though, I know she hasn’t been using it for day-to-day email for most of that time.

For those individuals who are actively using their Canada.com email addresses still, here are a few suggestions from us at Perceptus:

  • Do NOT move to the email provided by your internet service provider.  Choose one of the major webmail providers such as Hotmail.com, Gmail.com or Yahoo.com – these services are all well run, and more importantly, they will probably be around for a long, long time.  Of these three, I recommend Google’s Gmail.com service.  I’ve written about this in a previous post: Picking an Email Address – Don’t use a Free Account from your ISP.
  • This is a great excuse to move to a vanity domain.  It’s cheap.  You can buy the rights to a .com domain for <$10 per year and have Google host the email for you.  If you have a few family members or friends, you can share a domain.  We use Google’s Apps for Domains  for all email to perceptus.ca – it’s excellent.
  • You do not have to lose your saved Canada.com email.  Read their own migration instructions here.  You can move your email to Google’s Gmail service easily.  These instructions can be adapted for all other major web email providers, and also, to download your email using POP3 to your own computer to software like Outlook or Thunderbird.
  • Remember to update all of your 3rd party logins.  eBay, PayPal.com, Amazon, everything.  You will not have an easy time getting access to your accounts once canada.com webmail goes offline.
  • Do this ASAP.  Canada.com really did a disservice to their users by providing such a small amount of notice.

I wonder if the email being shut down is related to the recent change in ownership of the site’s publisher, Postmedia Network Inc.  Seriously, couldn’t they find a way to make a buck on this by partnering with a 3rd party webmail provider and sharing ad revenue, rather than shutting it down?

Comments are encouraged.

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Posted in annoying, business, canadian, email, excuse, Google, opportunity, support | 7 Comments »

Troubleshooting “server-manager” in SME Server

Friday, November 19th, 2010

Originally this post was going to document my troubleshooting of my login problem with the web based administrative interface of SME Server 7 after my bare (virtual) metal restore. In the end, I gave up fixing the problem, and did the upgrade via CD to SME Server 8 beta 6.  This didn’t turn out to be an easy fix, and I also had my eye on some nice benefits to upgrading to SME8, such as PHP5 and MySQL5 (finally!)

The following now serves as a review of how I think the “server-manager” interface is delivered in SME’s architecture.  It’s elegant, but complex.

The exact error was:

Forbidden
You don’t have permission to access /server-manager on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Unfortunately, I just didn’t know how to troubleshoot this error.  A lot of the problem was that SME is more complex than your normal web server do to  security precautions.

This is how I think the “server-manager” GUI is hosted:

  • You normally go to https://192.168.81.1/server-manager (or whatever your server’s local IP is)
  • The web server, “httpd”, which runs as user www and group www (which I assume has minimal permissions) then reverse proxies to a second httpd process, httpd-admin
  • The second Apache server, httpd-admin, runs on port 980, and runs as user admin and group admin.
  • The 2nd web server has it’s own configuration files.
  • The web scripts are in this folder: /etc/e-smith/web/panels/manager/
  • On a fresh install, the Linux admin user is group id 101, and the admin group is id 101 (my restored server had a different group id)

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Posted in annoying, SME Server, user interface | No Comments »

Open .pages file for Printing from Windows

Sunday, August 29th, 2010

A little while ago someone asked me for help in viewing and printing a .pages file that they had received by email.  In this case, there was no intention of editing the document, she really just needed to print it.

Here’s the deal:

– A .pages file is produced by one of the applications in Apple’s iWorks office productivity suite.
– A .pages file is actually a zip file with a few files in it.
– If you rename the file from .pages to .zip, then open the zip you will see some files and folders.
– Inside one of the folders you will find a PDF file preview (and JPEG)
– View and print this PDF.

And you’re done!

Sure, sometimes you need to edit the file, the right way to do this would be to get the sender to export the file from Apple iWorks to a format that a Windows user would be able to use, such as Rich Text Format (.rtf) or Microsoft Word (.doc).

Get used to receiving these files, Apple computers are everywhere…

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Posted in annoying, Apple, documents, printing | 3 Comments »

Dell Inspiron 1525 – problems getting Bluetooth stereo (A2DP) working

Friday, July 30th, 2010

I pulled out my old Bluetooth A2DP headphones and tried to get them to work with my Dell Inspiron 1525 today. As usual, getting everything working wasn’t as easy as it was supposed to be.

I could get the headset to pair correctly. It also worked fine in “handset” mode – i.e. to make phone calls. But I wanted to listen to music and my device wouldn’t “connect” to “Bluetooth Stero Audio”. Annoying.

I’m not 100% sure that the problem was generic to my laptop model, or specific to my computer due to some software incompatibility. After some web searching, I decided to try downloading and installing the Bluetooth drivers from a more current Dell model, the Vostro 1401. This uses uses the same Bluetooth module, the Dell 355. Things seem to be working so far.

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Posted in annoying, hardware | No Comments »

Dell Laptop, plugged in, not charging in Vista

Monday, July 19th, 2010

My Inspiron 1525 has intermittently not been charging while plugged in. It’s gotten worse, as many intermittent problems tend to do. So, it was time for a bit of research.

It’s intermittent, so the charger generally works. I do have some battery life when it’s charged, so the charging circuits and the battery do work, though, this two year old battery doesn’t hold much power anymore.

If you search the web, it turns out to be a relatively common problem – remember, Dell sold millions of these laptops, you would expect a few problems to be reported. This laptop power connector consists of a pin in the centre of a circular connector which itself has two metal contacts, one on the inside and one on the outside of the circular ring. The inside pin is used to identify the A/C adaptor as being an authentic Dell charger. If the centre pin does not make contact with the socket on the laptop, then it will not charge; however, it will still work while plugged in.

A couple references:

– http://www.laptop-junction.com/toast/content/inside-dell-ac-power-adapter-mystery-revealed
– http://www.tomshardware.com/forum/9519-2-dell-laptop-power-jack-pinout

So, I ever so slightly bent the inside pin to the side so that it would make contact again, and it seems to be working. I’ll wonder how long it will last though.

Given how often I move my laptop around, I think it was just general wear and tear rather than a manufacturing problem. Though, I wonder if there was a legitimate purpose to the identification pin. Can an non-authentic Dell power brick really damage the battery charging circuits, while still being OK to power the laptop in “plugged in” mode?

[Edit: Hmm… upon reading some more about this, new laptops might need a way to communicate with the power brick to determine maximum power output.  If the maximum output of the transformer is too low, then the laptop can skip the battery charging to keep total power consumption down.  This also would be useful in “airplane” mode where there is a very limited amount of power from the outlet.]

Anyway, I’ve had a very similar problem happen with a cellphone charger a couple years back, so the fix wasn’t all that unique. Let’s hope that someday we can all have magnetic power connectors like the Apple guys…

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Posted in annoying | 5 Comments »

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