Posts Tagged ‘user’

A great user generated video about Naque for Unique Names

Thursday, January 21st, 2010

We were absolutely floored to stumble upon this great video about the Naque for Unique Names website!

This clever young fellow, DamageTutorials, seems to really enjoy creating his usernames with unique-names.com.

Not only is it a better quality video than we would ever be able to make, coming from us it would literally be self-promotion. When this fellow does it, it’s much more believable.

Thanks DamageTutorials! You made our day.

Update: Rats, it appears that DamageTutorials’ YouTube account has been deactivated. We’re hosting the video here on the blog, we can’t find contact information for DamageTutorials… so if you happen to see this, drop us a line.

Here’s the original YouTube video embed, though, it probably will never work again:

Check out the video DamageTutorial’s – Unique names – Thinks of a username for you in seconds on YouTube. Make sure that you turn on your speakers, the narration is quite good.

A Fido Customer Relationship Failure: “Sorry! Your request cannot be completed at this time. Please try again later.”

Saturday, January 2nd, 2010

An example today about how an error message can make the difference between a happy end user, and an annoyed end user that is willing to blog about it – that’s me.

If you try to login to your account on the Fido.ca website, at about 11:30PM Pacific Time, you will get this error message: “Sorry! Your request cannot be completed at this time. Please try again later.”

On any other website, I would assume that there is a temporary, generally one-time, issue. Maybe the site is overloaded, or it might have a technical glitch. That’s OK. In Fido land? This error means that the website is down for it’s nightly maintenance and I should give up and try tomorrow, but earlier in the night because Fido doesn’t like people on the West Coast.

This isn’t listed anywhere – it’s something that I’ve deduced over months of using the Fido site to pay my bill by credit card. I’m not impressed that Fido’s website has a nightly maintenance schedule, especially one that seems to kick in before midnight Vancouver time, but I’m really not impressed by the wording of the error. All they need to do is follow the banks and fess up to their maintenance schedule. Something like, “Hi, the Fido.ca user site is unavailable from 11PM to 6AM PST. Please try again during our operating hours.”

As an aside, if you’re wondering what the error message is if you have entered your phone number or password wrong, it’s “No match for that phone number and password was found. Please try again… Sorry! No match was found for that phone number and password. Please retry.” in a red box right above the login boxes. I kept getting the “Please try again later” error, so at one time I wondered if I had been using the wrong password.

Is this a big enough annoyance to make me switch my cell plan away from Fido? No, but this added to various other annoyances and… well… I’ll certainly be evaluating my options when the new wireless providers in Canada start up in 2010.

A free schtasks.exe equivalent for XP Home edition

Monday, December 15th, 2008

It’s funny how one stumbles upon the finer differences between XP Home and XP Professional once in a while. Every good geek knows the biggest limits to XP Home such as no ability to join a corporate network, no Remote Desktop, and no encrypted file system (EFS).  But who knew about a tiny utility that will run a Windows Scheduled Task from the command line? That would be “schtasks.exe”, and it’s not included in XP Home.

The background: I needed a Limited User in Windows to be able to do something requiring Administrative permissions.  There are a few ways to do this, but in this situation, running a scheduled task was the obvious best choice because the task was already there as an overnight maintenance job.

A quick Google search for “run scheduled task from command line” will lead you to the aforementioned schtasks tool.  Well, I could copy the file from an XP Pro workstation, but that would violate Microsoft’s copywrite.

Fortunately, more searching will turn up a reference to an old MS tool “jt.exe” from it’s Windows 2000 Resource Kit.  You can get individual tools from the W2K ResKit here: ftp://ftp.microsoft.com/reskit/win2000/. The license to JT and is much more permissive.  You’re free to use it, but at your own risk.

The “JT” syntax is not straight forward to me.  But these the two examples will probably help:

This lists all tasks: jt.exe /se

This will run (“activate”?) a task (you do not need to include the .job in the TaskName): jt.exe /sac TaskName /rj

On the XP Home Edition computer I was setting this on, the Limited User could run all the scheduled tasks, even when it couldn’t “see” the task in the list. YMMV.

One could  make this end-user friendly by wrapping a batch file around it and put an icon with a link to your script on the Desktop.